Minimise downtime with JB Hi-Fi Education's Tech Care+ - Education Matters Magazine
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Minimise downtime with JB Hi-Fi Education’s Tech Care+

Minimise downtime with JB Hi-Fi Education Tech Care+ device Replace or Refresh solutions.

With more than 21 years’ experience in the education sector, JB Hi-Fi Education understands the critical role portable devices play in educational settings.

Schools need their students and team members to be productive and efficient at all times – device-related downtime can significantly affect both productivity and learning.

At JB Hi-Fi Education, we want to encourage the best outcomes for educators and students alike; that is why we have developed a service for education that gives peace of mind: Tech Care+.

Tech Care+ gets you back to learning in no time, whether you claim due to a fault, physical damage, or any other reason. You can choose a Tech Care+ plan to meet your schools’ needs:

  1. Replace plan: You will receive an advance exchange; meaning we will send you a replacement device before we receive your original device.
  2. Refresh plan: Your device will be brought back to optimum working condition, through diagnostics and replacements of parts that are damaged or not operating at optimal capacity (such as batteries) and your device will be cleaned from debris and dirt.
  3. Warranty Guarantee: Whether you choose a Replace or Refresh plan, you are covered for any mechanical and electrical faults across the three years of the Tech Care+ plan. This is in addition to your rights under the Australian Consumer Law and JB Hi-Fi’s Minimum Voluntary Warranty Policy.

These plans are available for tablets and laptops.

In addition to offering peace of mind and flexibility, Tech Care+ also delivers key benefits to your educational institution such as:

  • Any reason coverage: Tech Care+ service covers the device for all reasons, no matter the condition, from scratches to severe damages (excludes lost and stolen devices).
  • No hidden costs: With JB Hi-Fi Tech Care+ there are no unexpected fees to worry about.
  • A swift turnaround to minimise downtime: Next business day shipping for a Replace plan or works conducted within five-business days for a Refresh plan.

Why choose JB Hi-Fi Tech Care+ ?

  • Day one coverage: The device is protected from the moment you receive it.
  • Trusted support: Your institution is backed by JB Hi-Fi, Australia’s largest electrical retailer, and supported by SquareTrade, an AllState company.
  • Lasting protection: Your device will be covered for the first three years of ownership.

If you are ready to experience true peace of mind for school’s device fleet, embrace JB Hi-Fi Tech Care+ for education and speak to our account managers at education@jbhifi.com.au or 1300 746 752.

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